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The Internal Affairs Unit (IAU) in Kenya is an integral part of the National Police Service, established under Section 87 of the National Police Service Act, No. 11A of 2011. Here are the key points about the IAU:

Establishment and Mandate:
The IAU was operationalized on July 15, 2013. Its primary mandate is to receive and investigate complaints against police officers, aiming to enhance professionalism and accountability within the police service.

Functions:
Investigate complaints against police officers.
Promote uniform standards of discipline and good order within the service.
Keep records of complaints and investigations.
Recommend appropriate actions for unlawful conduct by police officers.
Subject to Article 47 of the Kenyan Constitution, ensuring fair administrative action.

Location and Contact:
The IAU is based at KCB Towers in Upper Hill, Nairobi. You can reach them through:
Postal Address: P.O Box 1880 – 00200, Nairobi.
Email: info
@iau
.go.ke
WhatsApp: 0758729917
Phone: 0798474619

Operational Details:
Complaints can be made by anyone, including anonymously, through various means like phone, email, or in person. The unit operates 24/7, with specific procedures for filing complaints outside normal business hours.
Investigations are conducted by the IAU, with findings reviewed by the Director and ultimately by the Inspector General of Police. After investigations, a closing letter is sent to the complainant, and if misconduct is sustained, disciplinary actions might follow.

Recent Developments:
In November 2024, the National Police Service announced a recruitment drive for the IAU to fill 60 positions, aiming to strengthen the unit after it was previously understaffed due to the transfer of many officers. This was part of broader police reforms to ensure accountability and oversight.

Oversight and Coordination:
The IAU works in conjunction with other bodies like the Independent Policing Oversight Authority (IPOA) for civilian oversight and the Directorate of Complaints and Inspection for handling less severe complaints within the police service itself.

Vision and Mission:
Vision: To promote professionalism and accountability in the National Police Services.
Mission: To conduct thorough, timely, and impartial investigations of alleged police misconduct.

This information provides a comprehensive overview of the Internal Affairs Unit in Kenya, focusing on its role, operations, and recent developments.

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